Job Title: Medical Director (Primary Care & Urgent Care Services)

Location: New Mexico (Must be licensed in the state of New Mexico)

Position Overview

The Medical Director will be instrumental in shaping the clinical vision, strategy, and operations within our primary care and urgent care environment. This individual will collaborate closely with administrative leadership, clinical teams, and external stakeholders to ensure the highest standards of patient care, regulatory compliance, and continuous quality improvement. The ideal candidate is a highly skilled physician with leadership experience, a commitment to evidence-based medicine, and a passion for mentoring and developing clinical staff.

Key Responsibilities

1. Clinical Leadership & Oversight

▪ Serve as the supervising physician, providing year-round (365 days) clinical oversight.

▪ Oversee the provision of general, urgent, and emergent medical services to all patients.

▪ Ensure that all patients receive appropriate screening, evaluation, diagnosis, and treatment based on current best practices.

▪ Review and approve refills, imaging orders, referrals, coding, and specialty evaluations (including FAA Health Examinations, if applicable).

2. Quality of Care & Compliance

▪ Develop, implement, and refine clinical protocols and workflows to maintain high standards of patient care.

▪ Regularly meet with insurance representatives to stay informed about compliance requirements, insurance updates, and care standards.

▪ Monitor key performance indicators (KPIs) to evaluate patient outcomes, operational efficiency, and adherence to quality measures (e.g., annual wellness, care gaps).

▪ Oversee care coordination efforts, including Chronic Care Management (CCM) and population health initiatives.

3. Staff Supervision & Development

▪ Provide day-to-day clinical supervision for Advanced Practice Providers (e.g., ARNPs), including chart reviews and performance evaluations.

▪ Lead, mentor, and train clinical staff in evidence-based practice, quality improvement, and patient-centered care.

▪ Support staff growth and development through educational opportunities, in-service training, and ongoing mentorship.

4. Practice Growth & Administration

▪ Work with leadership to plan and implement strategies for practice expansion and improved patient access.

▪ Collaborate with administrative teams on budget planning, resource allocation, and operational scheduling to optimize patient flow.

▪ Participate in regular leadership and stakeholder meetings to align clinical goals with organizational objectives.

▪ Engage with external stakeholders and community partners to promote services and foster collaborative relationships.

5. Regulatory & Compliance Management

▪ Ensure adherence to all applicable state and federal regulations (including HIPAA) and practice standards.

▪ Maintain compliance with internal policies related to documentation, privacy, and patient safety.

▪ Stay up to date with changes in healthcare laws and regulations, updating policies and procedures as needed.

Qualifications

• Education & Licensure

• Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.) degree.

• Current and active license to practice medicine in the state of New Mexico (in good standing).

• Board certification or board eligibility in Family Medicine, Internal Medicine, Emergency Medicine, or an equivalent specialty.

• Experience

• Minimum of 5 years of clinical experience in a primary care, urgent care, or emergency room setting.

• Proven leadership or management experience (e.g., Medical Director, Associate Medical Director, or equivalent).

• Skills & Competencies

• Strong understanding of healthcare regulations, compliance requirements, and quality initiatives.

• Excellent communication, mentorship, and team-building skills.

• Experience with Chronic Care Management (CCM) programs, annual wellness visits, and care gap closures.

• Proficiency in Electronic Health Records (EHR) systems and data analytics.

• Commitment to continuous quality improvement and patient-centered care.

• Preferred Qualifications

• Familiarity with value-based care models and integrated care systems.

• Experience with telemedicine or digital health tools.

• Advanced administrative or business degree (e.g., MHA, MBA) is a plus but not required.

Why Join Our Team?

• Impactful Leadership: Shape the strategic direction of our growing practice and mentor emerging clinical professionals.

• Supportive Environment: Collaborate with a dedicated team that values innovation, high-quality care, and professional development.

• Opportunity for Growth: Play a key role in expanding our services, enhancing patient outcomes, and driving practice-wide improvements.

• Patient-Centered Care: Contribute to a setting that prioritizes proactive, compassionate care for diverse patient populations.

How to Apply

Interested candidates should submit their CV/resume and a brief cover letter highlighting relevant leadership and clinical experience. We are an equal opportunity employer and encourage applications from all qualified individuals.

Join our team and help us shape the future of accessible and high-quality patient care in New Mexico!

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