Why Join Us:

Join our team for comprehensive training and professional development, with clear pathways for career advancement and increasing responsibilities. Benefit from bi-weekly performance-based bonuses and flexible scheduling options, including 12-hour or 6-hour shifts. Leverage our Claraly AI technology to reduce administrative tasks, allowing you to focus more on patient care.

Primary Responsibilities:

The receptionist plays a vital role in Covenant Clinics not only as the patient's first impression (in person and on the phone) thus determining our volume and influencing our online reviews, you monitor comfort and security of the facility, and ultimately you determine if and how much you get paid by consistently collecting co-pays, credit card on file, and entering correct demographic information for clean health insurance claims.

Duties:

• Be the face of Covenant Clinics: Greet patients warmly in person and over the phone, making them feel comfortable and welcome.
• Ensure a safe and secure environment: Monitor the clinic facilities and take steps to maintain patient and staff safety.
• Maximize clinic revenue: Collect co-pays, manage credit card information on file, and ensure accurate demographic data entry for clean health insurance claims. Your performance directly impacts your compensation!
• Contribute to positive online reviews: Your positive and helpful interactions play a key role in shaping patient satisfaction and influencing our online reputation.
• Additional duties may include: Scheduling appointments, answering phones, managing patient flow, and performing light administrative tasks.

Skills:

• Communicate well with patients and other staff members
• Take initiative
• Be a team player
• Dependable
• Reliable
• Responsible
• Must be willing to work at least one 12-hour shifts 8a.m - 8p.m

Requirements:

To excel in this role, you should have:

• Front office experience, including insurance and VOB knowledge.
• Prior experience and training in exercise (a plus).
• Strong communication and interpersonal skills.
• Excellent communication abilities
• Proficient in phone etiquette
• Previous experience in a clinical or medical setting is a plus
• Familiarity with electronic health record (EHR) systems
• Typing proficiency
• Experience as a medical receptionist is advantageous
• Exceptional customer service skills
• Office administration experience

Job Type: Full-time

Pay: $15 per hour

Expected hours: No less than 12 per week

Benefits:

• Flexible schedule
• Flextime
• Free parking

Healthcare setting:

• Clinic
• Urgent care center

Medical specialties:

• Primary Care
• Urgent Care

Schedule:

• 12 hour shift
• 4 hour shift
• Afternoon shift
• Choose your own hours
• Day shift
• Morning shift
• No nights

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Las Cruces, NM 88011 (Required)

Ability to Relocate:

• Las Cruces, NM 88011: Relocate before starting work (Required)

Work Location: In person

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CONTACT:
LORRAINE PEREZ
MANAGER
(575) 556-0200
lorraine.perez@covenantclinics.com
3961 E Lohman Ave Suite#33, Las Cruces, NM 88011

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